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Privacy Policy

Privacy Policy for Supplies Meet Talent 

Last Updated: 22/08/2025

1. Introduction

Welcome to Supplies Meet Talent. ("we," "our," "us"). We operate the website suppliesmeettalent.com (the "Site"), an e-commerce store specialising in products for the SMP (Scalp Micropigmentation) industry.


We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our Site, purchase our products, or interact with our services.


This policy is written in accordance with the EU General Data Protection Regulation (GDPR) and the UK General Data Protection Regulation (UK GDPR).
Our registered office is located at: Unit 8, The Courtyard, Falkirk, FK11XR
Our Data Protection Officer (or our point of contact for data privacy matters) can be reached at: hello@suppliesmeettalent.com.


2. The Data We Collect About You


We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

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  • Identity Data: First name, last name, username or similar identifier, title.

  • Contact Data: Billing address, delivery address, email address, and telephone numbers.

  • Financial Data: We do not store full credit/debit card details on our servers. These are processed directly by our PCI-DSS compliant payment processors (e.g., Stripe, PayPal). We may receive and store the last four digits of your card number and its expiry date for reference.

  • Transaction Data: Details about payments to and from you, and other details of products you have purchased from us.

  • Technical Data: Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Site.

  • Profile Data: Your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.

  • Usage Data: Information about how you use our Site, products, and services.

  • Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.

 

3. How We Collect Your Data
We use different methods to collect data from and about you, including:

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  • Direct Interactions: You may give us your Identity, Contact, and Financial Data by filling in forms on our Site or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:

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      Create an account on our Site;

    • Purchase our products;

    • Subscribe to our service or publications;

    • Request marketing to be sent to you;

    • Enter a competition, promotion, or survey; or

    • Give us feedback or contact us.

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  • Automated Technologies or Interactions: As you interact with our Site, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies. Please see our Cookie Policy below for further details.

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  • Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties, such as:

    • Technical Data from analytics providers such as Google based outside the UK/EU;

    • Contact, Financial, and Transaction Data from providers of technical, payment, and delivery services (e.g., Stripe, PayPal, Royal Mail, DHL).

 

4. How We Use Your Data (Our Lawful Basis)


We will only use your personal data when the law allows us to. Our primary lawful bases for processing are:

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  • Performance of a Contract: Processing necessary to fulfil an order you have placed with us or to take steps at your request before entering into a contract.

  • Legitimate Interests: Processing necessary for our legitimate interests (or those of a third party), where your interests and fundamental rights do not override those interests. Our legitimate interests include running and growing our business, marketing, and administering our Site.

  • Consent: Where you have given clear consent for us to process your personal data for a specific purpose (e.g., sending marketing communications via email).

  • Legal Obligation: Processing necessary to comply with a legal or regulatory obligation (e.g., for tax purposes, fraud prevention).

Purpose/ActivityType of DataLawful Basis for Processing


To register you as a new customerIdentity, ContactPerformance of a contract
To process and deliver your order (manage payments, fees, charges, collect and recover money owed to us)Identity, Contact, Financial, TransactionPerformance of a contract, Legitimate Interests (to recover debts)
To manage our relationship with you (notifying you about changes to our terms or privacy policy, asking you to leave a review)Identity, Contact, Profile, MarketingPerformance of a contract, Legal Obligation
To enable you to partake in a prize draw, competition, or complete a surveyIdentity, Contact, Profile, Usage, MarketingPerformance of a contract, Legitimate Interests (to study how customers use our products)
To administer and protect our business and this Site (troubleshooting, data analysis, testing, system maintenance, support, reporting, hosting)Identity, Contact, TechnicalLegitimate Interests (for running our business, provision of administration and IT services), Legal Obligation
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertisingIdentity, Contact, Profile, Usage, Marketing, TechnicalLegitimate Interests (to study how customers use our products, to develop them, to grow our business)
To use data analytics to improve our website, products/services, marketing, customer relationshipsTechnical, UsageLegitimate Interests (to define types of customers for our products, to keep our Site updated)
To make suggestions and recommendations to you about goods or services that may be of interestIdentity, Contact, Technical, Usage, ProfileLegitimate Interests (to develop our products and grow our business) OR Consent (where required by law)


5. Marketing and Communications


We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.
You can ask us or third parties to stop sending you marketing messages at any time by:

  • Logging into the website and checking or unchecking relevant boxes to adjust your marketing preferences, OR

  • By clicking the unsubscribe link in any marketing email we send you, OR

  • By contacting us at any time at hello@suppliesmeettalent.com.

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6. International Transfers


Some of our external third-party service providers (e.g., email marketing platforms, cloud storage providers) may be based outside the UK and European Economic Area (EEA). Whenever we transfer your personal data out of the UK/EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

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  • We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.

  • We use specific contracts approved for use in the UK and EU which give personal data the same protection it has in the UK/EEA (e.g., Standard Contractual Clauses).

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7. Data Security


We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.


8. Data Retention


We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
For example, we are required under UK tax law to keep basic information about customers (including Contact, Identity, Financial, and Transaction Data) for six years after they cease being customers for tax purposes.


9. Your Legal Rights


Under certain circumstances, you have rights under data protection laws in relation to your personal data:

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  • The right to access – You have the right to request copies of your personal data.

  • The right to rectification – You have the right to request correction of any inaccurate or incomplete data we hold about you.

  • The right to erasure (to be forgotten) – You have the right to request that we delete your personal data.

  • The right to restrict processing – You have the right to request the suspension of processing of your personal data.

  • The right to data portability – You have the right to request the transfer of your data to another organisation.

  • The right to object to processing – You have the right to object to our processing of your personal data.

  • Rights in relation to automated decision making and profiling – We do not use automated decision-making.

If you wish to exercise any of these rights, please contact us at hello@suppliesmeettalent.com. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.
You also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us first.
 

10. Cookies


Our Site uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our Site and also allows us to improve our Site.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.


11. Changes to This Privacy Policy


We may update this policy from time to time. The updated version will be indicated by an updated "Last Revised" date at the top of this page. We will notify you of any material changes via email or a prominent notice on our Site.


How to Contact Us


If you have any questions about this privacy policy or our privacy practices, please contact us at:
Email: hello@suppliesmeettalent.com
Post: unit 8, The Courtyard, Falkirk, FK11XR

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